ASURION 4 Year Office Equipment Protection Plan ($
$104.99
Price: $104.99
(as of Apr 03, 2025 00:36:04 UTC – Details)
Product Description
No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer’s warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
j tucker –
A Company of Their Word
Asurion came through by doing exactly what they said they’d do, exactly when they said they’d do it. Seems to be a rare feat these days.
R. Abel –
Very helpful!
They tried to repair my Epson ET-8550 once, but didn’t repair it. They shipped it back to me. let them know that it wasn’t fixed and shipped it back. Next thing I know, I’m getting a gift card because they couldn’t fix it! Great service!
Teena M. Foringer –
promptness
It did not take them long to figure out the printer could not be fixed. I was credited my account within days.
Hequito –
Reliable Affordable Protection
Good to have insurance, even though I hope not to need it.
Amazon Customer –
TERRIBLE
My printer roller had broke and I sent it in for service. They kept it for a while then I had to call to check on the status. They sent me a printer that was not mine, it was dirty and this printer didn’t work. Luckily I had my serial number. Then they said my printer was non repairable…What… it was just a top roller. I looked on Amazon and found the replacement part. They lied, they probably lost my printer…After me contacting them over, and over talking to supervisors I did get ahold of a rep that helped me. I finally got a refund for my purchase. I have been out of work for over a month, no compensation from them, nothing… I use that printer for work. Asurion warehouse repair service needs more training. After sending me the wrong printer, they wouldn’t even schedule a pickup from UPS I had to box it up and take it to the UPS store inorder to get refunded. If I could give 0 stars I would.
Allen Qi –
Quick and easy
My lg monitor broke and I sent it in and got a full refund
Kay –
Overall a good experience!
I had to mail the printer back to them and purchase a box to do so. Once they received and were unable to repair – they quickly emailed me a giftcard minus the sales tax.
JOSE L, JIMENEZ –
Asurion has you at your mercy when it comes to replacing your items
My monitor, had a dead pixel in the center and I sent it to be fixed. After almost 3 weeks – Asurion fixed it and sent it back only to have it received with a broken bezel and broken screen. It was not the package because it was well package. The ended up sending me a gift card almost 2 weeks after they mentioned the item could not be repaired. In addition, the looks like there is a big disconnect between there repair center and customer service department; they send all kind of email updates that conflict with each other. At one point they said they are going to replace it with a new monitor and I also got information a check was going to sent.Insurance – is good because one way or another I got a gift card to replace my monitor -but the experience and jumping through hoops to get it resolved is HORRIBLE.I hope this helps!