ASURION 3 Year Office Equipment Protection Plan ($

Easy to make a claim
My covered item was damaged. The claim process was easy – went to the Asurion website, entered the Amazon order number to verify the protection plan. Sent pictures of the damage. Once I returned it with the prepaid labeled, they sent an amazon gift card to my account to cover the replacement. Very easy and would purchase again.

They honor their product.
I’ve been dealing with Asurion for over a decade now. They’re my first choice when making a purchase that I know I’m going to have around for a while. Asurion backs its product to the hilt. I purchased a mid-range priced printer about 2 1/2 yrs. ago along with a 3yr. warranty from Asurion to cover any unexpected ‘surprises’ that might happen to pop up. Fast forward to approximately 3 months ago, when my printer decided that it wanted to start acting up. The print quality was taking a nose dive; colors were beginning to drop out, showing streaks and fading. Clarity and sharpness are virtually gone. I contacted Asurion about the problem. I couldn’t have found a nicer rep to deal with. She said not to worry and within minutes had the situation under control. She sent me all the information and pre-paid postage on how to pack and have my unit shipped to their repair facilities. In less than a week my unit was repaired and returned to me. However, this is not the end of the story. Within a few days, my unit was acting up again and doing the same thing it went in for. Again, I got hold of Asurion (Same great service, different girl). We repeated the same process as before, but this time the unit was there about a week longer. When I finally received the unit, I immediately hooked it up and put it through the numbers, testing everything. To be blunt, the print quality was worse than the 1st time it went in for service. After voicing my displeasure (basically having a hissy-fit), I regained my composure and contacted Asurion, again! This time they told me that since their techs were unable to resolve the issue and to not have me waiting any longer than I have already, they’re going ahead and refunding the total amount I paid for the unit. Even though it was somewhat of a Pain-in-the-ASS to go through, I couldn’t be happier. Within 48 hrs. I had my refund in hand and I turned around and purchased a replacement Printer. Moral to the story, have a contingency plan, Just in case. Check out Asurion: Great customer service – Nice people, very competitive pricing for their products and they honor their word by their actions. Highly recommend Asurion to anyone.

Quick response
Was easy to get money back for broke item

DO NOT BUNDLE with other electronics/items!
Purchase accessory’s plan in a SEPARATE CART/ORDER. If you’re purchasing an iPad AND Apple Pen, in the same cart, for some reason the plan will automatically go with the bigger ticket item, the iPad, and not the Apple Pen. Even though I selected the plan with the Apple Pen when adding the item to my cart, for some awful reason this plan still went to the iPad. I guess it’s great that my iPad is double covered because I already bought Apple Care with it, but now that my Apple Pen is broken I’m as screwed as far as trying to get a possible replacement within the coverage window.When receiving the initial email when purchasing this plan, the email shows: Plan Description, Plan Duration, Order Number, and Purchase Date. It did not show which item was covered and I assumed that it was the Apple Pen. After almost a year I now know that I was wrong to assume. Do not make the same mistake I did, double check, and make sure your each of your electronics are covered because you can get coverage with this plan as long as you buy this plan within 30 days of purchase. I’m sure this company is great but this experience really questions why even bother buying a $10 plan.